First-time purchase

Please register and login [here] before your first purchase. After successful membership registration, you can save your delivery details and check your order record including order no., order details and order status in "My Account".


Placing orders

1. Register and Login
2. Choose items and add into a shopping cart
3. Press "Check out" and fill in billing and shipping information, etc.
4. Check order details before confirming order
5. Receive confirmation notice via email as completion of the transaction

* For the first-time customer, please register [here] before checking out items.
* For returning member, please login by providing your registered email address and password. If you have forgotten your password, you can click " Forgot password ".


Order confirmation

After successfully placing an order, you will receive an order confirmation email by the system automatically. You can also check " My Account > Order History " to see your latest order details.

* If you do not receive the order confirmation email, your email service provider or email software may have blocked our emails.


Changing orders

Once the payment is done, the order information is confirmed with merchant (s), and merchant (s) will reserve stock. Therefore, it cannot be changed.


Cancelling orders

The order cannot be cancelled once the payment has been settled successfully. If customers cancel the order before delivery, we will issue a refund by deducting 5% of the value of products as a handling fee. (Except products are out of stock) If customers cancel the order after delivery, we will issue a refund by deducting the original shipping fee and 20% of the value of products as a handling fee.